Empathy is important at times of pain. When pandemic goes forward listening to each other and taking care of ourselves is important.

But the definition of what empathy is varies greatly from one source to another. For example, Daniel Goleman talks about three kinds of empathy, the "cognitive empathy", the "emotional empathy" and the "compassionate empathy"* ; in Wikipedia we can find that empathy is "the capacity to understand or feel what another being is experiencing"**; there is, even more, to read about the difference between sympathy, empathy, compassion and altruism***. 

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